Structural Deficit
What does this mean?
Persistently low financial health over 5 years despite strong programmatic output. They are borrowing from their future (or bleeding an endowment) to pay for today's programs.
The Path Forward
The Truth-Teller
Forces necessary, painful cuts to preserve the core. It demands that the organization stop borrowing from its future and align its current programmatic output with actual sustainable revenue.
Institutional Epochs
Historical Performance
| Year | Revenue | Top Comp | Comp % Rev | Score | Phase Label | Outlook | Details |
|---|---|---|---|---|---|---|---|
| 2025 | Hidden | Hidden | — | — | Unknown | — | |
| 2024 | Hidden | Hidden | — | — | Unknown | — | |
| 2023 | Hidden | Hidden | 6.7% | 32 | Critical Intervention Needed | Decline Risk | |
| 2022 | — | — | 9.3% | 38 | Financially Distressed | Recovery | |
| 2021 | — | — | 24.4% | 37 | Critical Intervention Needed | Recovery | |
| 2020 | — | — | 6.8% | 44 | Financially Distressed | Recovery | |
| 2019 | — | — | 5.1% | 40 | Financially Distressed | Decline Risk | |
| 2018 | — | — | 6.2% | 46 | Financially Distressed | Recovery | |
| 2017 | — | — | 4.3% | 45 | Fragile | Decline Risk | |
| 2016 | — | — | 5.4% | 46 | Financially Distressed | Decline Risk | |
| 2015 | — | — | 6.2% | 50 | Fragile | Stable Watch | |
| 2014 | — | — | 6.3% | 50 | Fragile | Stable Watch | |
| 2013 | — | — | 6.2% | 50 | Fragile | Stable Watch | |
| 2012 | — | — | 6.1% | 50 | Fragile | Recovery | |
| 2011 | — | — | — | 48 | Fragile | Stable Watch |
Officer compensation history
Tax year 2026
| Name | Title | Phone | Compensation | |
|---|---|---|---|---|
| Susan Heiserman | Executive Director | 6.9% of Rev | ||
| Catherine Butler | Board President | — | ||
| Johnathan Hamiel | Board President | — | ||
| Cynthia Wagoner | Secretary | — | ||
| Carolina Perez | Board President | — | ||
| Michael Henderson | Board Member | — | ||
| Demeka Kimpson | Board Member | — | ||
| Chris White | Board President | — | ||
| Steven Kelly | Band Section Delegate | — | ||
| Jeannine DuMond | Board President | — | ||
| Jenny Patchett | High School Choral Section | — | ||
| Fred Spano | Higher Education Section C | — | ||
| Matthew Howard | Jazz Education Section Cha | — | ||
| Angel Cuddeback | Middle School Choral Secti | — | ||
| Veronica Biscocho | Board President | — | ||
| Corrie Tew | Orchestra Section Delegate | — | ||
| Cristoto Lim | Board President | — | ||
| Molly Griffin | Board President | — | ||
| Michael Palmer | Board President | — | ||
| Shearon Miller | Board President | — | ||
| Ronald Forsh | Board President | — | ||
| Douglas Rowe | Board President | — | ||
| Andrea Evans | Board President | — | ||
| Anna Morris | Board President | — | ||
| Jim Kirkpatrick | Board President | — | ||
| O'Shae Best | Band Section Delegate Thru Nov 24 | — | ||
| Aleisa Baker | Board President | — | ||
| Jose Rivera | Board President | — | ||
| Tina Robinett | Board President | — | ||
| Luke Meade | Jazz Section Delegate Thru Nov 24 | — | ||
| Emily Turner | Board President | — | ||
| Joey Walker | Board President | — | ||
| Matthew Holt | Orchestra Section Delegate Thru Nov 24 | — | ||
| Isaac Reyes | Board President | — | ||
| Joseph Girgenti | Board President | — |
Tax year 2025
| Name | Title | Phone | Compensation | |
|---|---|---|---|---|
| Susan Heiserman | Executive Director | 6.7% of Rev | ||
| Catherine Butler | Board President | — | ||
| Johnathan Hamiel | Board President | — | ||
| Cynthia Wagoner | Secretary | — | ||
| Carolina Perez | Board President | — | ||
| Michael Henderson | Board Member | — | ||
| Demeka Kimpson | Board Member | — | ||
| Jim Kirkpatrick | Board President | — | ||
| O'Shae Best | Band Section Delegate | — | ||
| Joseph Girgenti | Board President | — | ||
| Aleisa Baker | High School Choral Section | — | ||
| Jose Rivera | Higher Education Section C | — | ||
| Tina Robinett | Jazz Education Section Cha | — | ||
| Luke Meade | Jazz Section Delegate | — | ||
| Emily Turner | Middle School Choral Secti | — | ||
| Joey Walker | Board President | — | ||
| Matthew Holt | Orchestra Section Delegate | — | ||
| Isaac Reyes | Board President | — | ||
| Molly Griffin | Board President | — | ||
| Michael Palmer | Board President | — | ||
| Shearon Miller | Board President | — | ||
| Desiree Merriweather | Board President | — | ||
| Ronald Forsh | Board President | — | ||
| Douglas Rowe | Board President | — | ||
| Andrea Evans | Board President | — | ||
| Anna Morris | Board President | — | ||
| Carol Earnhardt | Board President | — | ||
| Jordan Lee | Board Member | — | ||
| Lorena Schakel | Board Member | — | ||
| Lisa Murray | Board President | — | ||
| Bob Norem | Board President | — | ||
| Andrew Childers | Board President | — | ||
| Roosevelt Pratt | Board President | — | ||
| Julia Winegardner | Board President | — |
Tax year 2023
| Name | Title | Phone | Compensation | |
|---|---|---|---|---|
| Patricia Hall | Executive Director | 4.0% of Rev | ||
| Susan Heiserman | Executive Director | 2.4% of Rev | ||
| Johnathan Hamiel | Board President | — | ||
| Carol Earnhardt | Board President | — | ||
| Catherine Butler | Board President | — | ||
| Carolina Perez | Secretary | — | ||
| Jordan Lee | Board Member | — | ||
| Lorena Schakel | Board Member | — | ||
| Jamie Bream | Board President | — | ||
| Andrew Carter | Band Section Delegate | — | ||
| Dawn Wilson | Board President | — | ||
| Roman Brady | Board President | — | ||
| Jennifer Whitaker | Board President | — | ||
| Marjorie Harrison | Board President | — | ||
| Ana Bulluck | Jazz Section Delegate | — | ||
| Carla Reid | Board President | — | ||
| Ryan Ellefsen | Board President | — | ||
| Matthew Holt | Orchestra Section Delegate | — | ||
| Destiny King | Board President | — | ||
| Lisa Murray | Board President | — | ||
| Bob Norem | Board President | — | ||
| Andrew Childers | Board President | — | ||
| Roosevelt Pratt | Board President | — | ||
| Ronald Forsh | Board President | — | ||
| Julia Winegardner | Board President | — | ||
| Janet Berry | Board President | — | ||
| Rachel Yates | Board President | — | ||
| Kevin Young | Board President | — | ||
| Jazzmone Sutton | Board President | — | ||
| Ruth Petersen | Secretary | — | ||
| Lillie Allmond Harris | Board Member | — | ||
| Quincy Lundy | Board Member | — | ||
| Molly Allman | Board President | — | ||
| Dawn Rockwell | Board President | — | ||
| Jeffrey Danielson | Board President | — | ||
| Tonya Suggs | Board President | — | ||
| Tyler Harper | Board President | — | ||
| Tonya Allison | Board President | — | ||
| Alice Pounders | Board President | — | ||
| Jonathan Chesson | Board President | — | ||
| James Phillips | Board President | — |
Tax year 2021
| Name | Title | Phone | Compensation | |
|---|---|---|---|---|
| Patricia Hall | Executive Director | 5.7% of Rev | ||
| Ryan Ellefsen | Board President | 0.0% of Rev | ||
| Carol Earnhardt | Board President | — | ||
| Jazzmone Sutton | Board President | — | ||
| Johnathan Hamiel | Board President | — | ||
| Ruth Petersen | Secretary | — | ||
| Lillie Allmond Harris | Board Member | — | ||
| Quincy Lundy | Board Member | — | ||
| Jason Barclift | Board President | — | ||
| Jamie Bream | Board President | — | ||
| Allysa Montgomery | Band Section Delegate | — | ||
| Andrew Carter | Band Section Delegate | — | ||
| Dee Yoder | Board President | — | ||
| Dawn Wilson | Board President | — | ||
| Bethany Jennings | Board President | — | ||
| Roman Brady | Board President | — | ||
| Brett Nolker | Board President | — | ||
| Jennifer Whitaker | Board President | — | ||
| Josh Cviganovic | Board President | — | ||
| Kevin Young | Board President | — | ||
| David Lail | Jazz Section Delegate | — | ||
| Ana Bulluck | Jazz Section Delegate | — | ||
| Aaron LaFreniere | Board President | — | ||
| Donald Walter | Board President | — | ||
| Corrie Franklin | Orchestra Section Delegate | — | ||
| Molly Griffin | Board President | — | ||
| Molly Allman | Board President | — | ||
| Dawn Rockwell | Board President | — | ||
| Jeffrey Danielson | Board President | — | ||
| Tonya Suggs | Board President | — | ||
| Tyler Harper | Board President | — | ||
| Tonya Allison | Board President | — | ||
| Alice Pounders | Board President | — | ||
| Jonathan Chesson | Board President | — | ||
| James Phillips | Board President | — |
Score breakdown
The three components combine into a single 0–100 score weighted as shown. Full methodology →
Peer comparison
Compared to 145 other orgs in NC with NTEE prefix A6.
Most-divergent component: financial score sits 37 points below the peer median (0 vs. 37).
5-year trend: Structural Deficit
Persistently low financial health over 5 years despite strong programmatic output. They are borrowing from their future (or bleeding an endowment) to pay for today's programs.
What's driving this score
- Comp-to-revenue ratio of 6.7% sits within the sector's healthy band (18–22%).
- Financial resilience score in the bottom quartile — reserves and liabilities ratios warrant review.
What would change this score
The two changes that would most improve this score:
- Build cash reserves to at least 3 months of operating expenses — moves financial resilience score meaningfully (~10 points).
Improving governance is a board decision. These are the levers.