Corrections and Appeals
Organizations and reviewers can flag factual issues, missing context, or disputed interpretation so ArtMetrics can review the underlying evidence.
What can be corrected
- Data entry errors carried over from a filing (mis-transcribed figures, mismatched years, or duplicate records).
- Officer or governance records that are outdated, misattributed, or need clarifying context.
- Score drivers that misrepresent a one-time or explainable event (for example, a capital campaign flagged as a financial risk).
What cannot be changed
ArtMetrics cannot alter the underlying public filing itself — corrections to the source IRS 990 or state charity record must go through the filer and the relevant government agency. ArtMetrics can update displayed context, add explanatory notes, or flag disputed figures alongside the original record.
How to submit context
- The organization name and EIN associated with the record.
- The specific score, alert, officer record, or filing excerpt being challenged.
- Source documents or public links that support the correction or additional context.
Submit corrections by requesting reviewer access at /request-access or by emailing privacy@artmetrics.co directly with the details above.
Profile claims
Authorized officers of an organization can claim their profile to append a public contextual note alongside their score. This lets funders see the organization's explanation directly next to the raw data, without removing the underlying record.
Review timeline
ArtMetrics reviews correction requests against source records and may update displayed context, add explanatory notes, or preserve the filed record when the public source remains authoritative. Most requests are reviewed within a few business days; complex disputes involving multiple filings may take longer.